Privacy Policy
Last updated: May 5, 2026
1. Introduction
Shelfwise ("we", "us", or "our") operates the Shelfwise web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using Shelfwise, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you register, we collect your name, email address, and password.
- Google Account Data: If you sign in with Google, we receive your name, email address, and profile picture from your Google account. We do not receive or store your Google password.
- Uploaded Data: Sales data and CSV files you upload for demand forecasting purposes.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps of interactions, and general usage patterns.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Cookies and Local Storage: Authentication tokens and user preferences (e.g., theme settings).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Shelfwise service.
- Authenticate your identity and manage your account.
- Process your uploaded data to generate demand forecasts.
- Improve, personalize, and expand our service.
- Communicate with you about updates, security alerts, and support.
- Detect and prevent fraud, abuse, or security incidents.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, AI model providers for forecast generation).
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Shared Forecasts: If you generate a public sharing link for a forecast, the forecast data (chart and metrics) will be accessible to anyone with that link. No personal account information is included in shared forecasts.
5. Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information and uploaded data for as long as your account is active. If you delete your account, we will delete your personal information and uploaded data within 30 days, except where retention is required by law. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Data Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
To exercise any of these rights, please contact us at jermellapaz13@gmail.com.
8. Google OAuth and Limited Use Disclosure
Shelfwise's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We only request access to your basic profile information (name, email, profile picture) for authentication purposes.
- We do not use Google user data for serving advertisements.
- We do not share Google user data with third parties except as necessary to provide or improve our service, or as required by law.
- We do not use Google user data for purposes unrelated to the Shelfwise service.
10. Children's Privacy
Shelfwise is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Shelfwise after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: jermellapaz13@gmail.com